If someone has signed up at your direction, but he/she is not appearing in your Referrals Report, it is most likely because that person did not sign up from YOUR own SFI Gateway link, and was, therefore, assigned to someone else.  In addition to providing your Gateway URL to prospective affiliates, make sure you specifically instruct your new referrals to use your Gateway URL to join SFI. Learn more.

If you believe this reason does not fit your specific circumstance, please submit a ticket at our Support Desk, and our customer service staff will be glad to help you.